Unlock Untapped Intellectual Property

Sharing thoughts and ideas, anytime, anywhere.

The evolution of the Internet and Web 2.0 technology has underscored the notion of a small world. With the right tools, geography no longer hinders communication or the pursuit of business objectives. Through the integration of these tools into our Scout application, we allow your employees global anytime/anywhere access to predetermined real-time data. Everyone shares the same information at the same time; no team or locations will work at the disadvantage of old data or geographical preference. Not only does your team benefit from global access, they are able to collaborate remotely on projects using the same data. The playing field becomes level.

Possibly, your company’s most valuable asset is “Corporate Memory”: The knowledge and experience of your staff and the work they have accomplished over their tenure with your company. This collective memory is your intellectual property. The challenge is gleaning this information from your team and organizing it in useful ways. We configure our application to encourage, collect and organize the social exchange of information. Capturing this information and making it available through our position database allows your entire company to benefit from the data. Avenues to new efficiencies, troubleshooting and competitive advantages will become visible.

Living documents are born from the applications of this technology. “Help” documents and FAQ’s take on an entirely new dimension. No segment of your business can benefit from this aspect of the application more greatly than facilities management. Living “Help” documents that address repairs, compliance procedures, protocol, SLA’s and vendor relationships allow remote facilities to increase efficiencies based on their shared operational experiences and expertise. Schematics, facility drawings, plans and maps are made available on the web, allowing facility managers to act as a team in decisions regarding upgrades, expansions and workflow. An added benefit is that our clients experience a climate change in moral, noting that remote employees are now able to experience a team mentality that was beyond their grasp before we provided them tools to connect.

The key factor to our application is providing web access time sensitive information that supports your critical business objectives. Working with the information occurs in both real time and non real time; our application increases the efficiencies of each process. An example of real time activates include phone calls and meetings (both face-to-face and virtual.) Non real time activities include email and decisions made on completion status (or which task was last completed.) With either function, workflow is uninterrupted and continuous, as the data used as a springboard for further activity is current and updated as additional activity takes place. This closes the gaps previously experienced by time zones and location incompatibilities.